FAQ

What ages do you support?

We currently support children of age 0-5. We do not take school-age children at the moment.

Do children all have to be the same age?

No, they don’t have to be the same age, but they should all be under 5. If you plan to have a group of more than 3 children, given that you’ll only have one provider, we also recommend that you have either an infant group (under 2) or a preschool group (2+) to ensure the teacher can give proper support to all children. There are benefits to mixed-age groups; a multi age approach in learning helps develop prosocial behaviors, decrease behavioral problems, and promote cognitive development.

What happens when a family leave?

We require a 30-day notice when families want to unenroll. If you wish to backfill the spot with another child, we can go through the recruiting process and find another family.

What happens if I don’t like the teacher?

We’ll send you the profile of a teacher we think you’ll really like and who matches your needs. If, for whatever reason, you don’t like this teacher, we can put you on the waitlist and reach out again once another teacher becomes available.

Do teachers get benefits?

Yes, all teachers get:

  • 10 days of paid time off – on an agreed upon schedule
  • 3 days (24 hours) of sick leave per year
  • Health insurance offered
  • Unemployment insurance
  • Disability insurance

What is the vacation policy?

Teachers get 10 days of paid time off and decide when they will take it at the beginning of employment. Families are required to continue paying tuition throughout the year.

What happens if a child is sick?

If a child shows symptoms of illness, they must stay at home until they are clear of symptoms. If the symptoms resemble those of a cold or flu, the child must be tested for COVID and get a negative result to start attending the pod again.

What happens if the teacher is sick?

Similarly, if the provider shows symptoms of illness, they must stay at home until they are clear of symptoms. If the symptoms resemble those of a cold or flu, the provider must be tested for COVID and get a negative result to start attending the pod again.

What happens if a family member or teacher gets COVID or is exposed to COVID?

If a child or family member of the group experiences COVID symptoms or is exposed to COVID case, they must immediately quarantine themselves and get tested. They cannot return until the test is negative. If a child or family member of the group tests positive for COVID, the pod must immediately cease operation and everyone must quarantine for 14 days. A negative test result is needed from all group family members to resume operations.

Keeping our young learners safe